Why become Appreciation Certified™?
You’ve worked hard to build a great reputation, how do you prove it?
The market wants to know who it can trust. Becoming Appreciation Certified™ is your guarantee of service excellence, determined by those the market trusts the most – your paying customers.
“APT lives and breathes best practice in customer service and Saguity are our partners in the process. Recommending them is easy. If you want to truly understand your customers’ experience, Saguity gives you a picture of where you are, where you need to be and how to get there.”
“Highly recommend Darrell and his dedicated team at Saguity. Over the last two years they have helped us to truly understand how end customers feel about our brand as well as the level of service our dealers provide. Customer service is king in this day and age and Saguity have a unique way to quantify how successful or otherwise we and our dealers are at providing service to our customers.”
“Working with Darrell and his team at Saguity has provided our Alexander Symonds team with a common language and agreed processes that we use as we strive to achieve a 10/10 client experience. It has reinforced our focus in our strategic plan and has brought our people together to be on the same page around the client experience.”
“Over the last four years, as we’ve been on our corporate culture improvement journey, our sales growth has been exceptional. Being able to measure the results via Saguity’s survey and reporting processes, we have the tangible evidence to show what we are doing is working. If you are looking to understand your clients, to get beyond the mundane and find out what matters to them, call Saguity.”
Saguity CEO Darrell Hardidge is constantly sharing proven new strategies with leaders who wish to stay ahead of the game. Click below to download Darrell’s white papers The Power of 10/10 or Five Business Benefits of the Client Appreciation Index. Build your knowledge on the connection between a great customer experience and loyalty and challenge the beliefs of your company and its culture.